Regardless of your hospitality business size – a small restaurant or a huge resort – delivering otherworldly customer service and fighting high turnover rates will always be among your top priorities. Effective learning programs are the key to minimizing employee turnover and giving your employees all the knowledge, tools and information they need to mesmerize your guests with exceptional service. Our robust LMS platform will help maintain brand consistency in the eyes of your customers and improve your company’s bottom line.
Knowledge is power. Well educated employees know how to delight your guests and handle sensitive cases professionally, thereby increasing customer satisfaction.
Each customer is unique. Different people require a different approach. Proper training is the right way to teach your staff how to handle each guest individually and make sure that he or she will become a returning visitor.
Your staff is your competitive edge. 15% of hospitality employees quit due to lack of effective learning programs. Replacing an entry level employee costs companies 60% of their annual salary. High quality training will help reduce turnover rates and improve your company’s bottom line.
“Create eLearning said it could create an LMS to do anything I wanted. We had some meetings – to discuss what I needed – and, admittedly after a little longer than I had hoped, they produced for me the system I needed.”
Asli Akkoyunoglu, FIFAL’s Community Learning Leader
( The Field Federation )
“Create eLearning provided plain, good information, they were great with their demos in addition to their costs and proficiencies”
J. Andrew Hatter, Founder and President of AYIN International
( AYIN International )
“Since the new, Create eLearning-developed online learning materials were introduced, we’ve seen a distinct improvement in usage rates and in learner achievement.”
Rob MacDonald, Clinical Sales Trainer, Europe, Align Technology
( Align Technology )